{"schemaVersion":"ready-scan.resource-sources.v1","locale":"en","path":"/sources/source-c96a2eed693bbd64","canonicalUrl":"https://readyscan.ai/sources/source-c96a2eed693bbd64","machineUrl":"https://readyscan.ai/discovery/sources/source-c96a2eed693bbd64.json","page":1,"pageSize":48,"totalCount":1,"totalPages":1,"previous":null,"next":null,"kind":"source","source":{"id":"source-c96a2eed693bbd64","url":"https://www.ercol.com/en-gb/customer-care/faqs","title":"Ercol: /en-gb/customer-care/faqs","publisher":"ercol.com","publicationCount":1,"modifiedOn":"2026-10-21","path":"/sources/source-c96a2eed693bbd64","canonicalUrl":"https://readyscan.ai/sources/source-c96a2eed693bbd64","machineUrl":"https://readyscan.ai/discovery/sources/source-c96a2eed693bbd64.json"},"items":[{"key":"subject:Q5385215","citations":[{"id":"source-c96a2eed693bbd64","url":"https://www.ercol.com/en-gb/customer-care/faqs","title":"Ercol: /en-gb/customer-care/faqs","publisher":"ercol.com","accessedOn":"2026-10-21"}],"editions":[{"language":"en","title":"Ercol","description":"Furniture Manufacturer.","path":"/entities/ercol-q5385215","canonicalUrl":"https://readyscan.ai/entities/ercol-q5385215","machineUrl":"https://readyscan.ai/discovery/entities/ercol-q5385215.json","modifiedOn":"2026-10-21"}],"subject":{"slug":"ercol-q5385215","name":"Ercol","questions":[{"question":"Where can I see ercol furniture?","path":"/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-6e7d336f936956c86d3a"},{"question":"Where is ercol furniture made?","path":"/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-e7e4f48a95cf692ebe15"},{"question":"Where can I find replacement Assembly Instructions?","path":"/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-2c00601657602e7cc433"},{"question":"Cancelling or changing an order?","path":"/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-58c677c0d2ddc6b018ff"},{"question":"Do you offer Click and Collect?","path":"/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-e6ac080c860f8b5a7098"},{"question":"How to pay for an order?","path":"/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-5d4259aadda709664d54"},{"question":"Can I order fabric samples?","path":"/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-b12c8d2f6243f31baaf3"}],"facts":[{"id":"content-native-digital-agencies-cc6d8f41fce32776-a-6e7d336f936956c86d3a","label":"Where can I see ercol furniture?","value":"“To find your nearest retail showroom* use the ercol stockist locator.”","path":"/entities/ercol-q5385215#company-fact-content-native-digital-agencies-cc6d8f41fce32776-a-6e7d336f936956c86d3a","questionPaths":["/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-6e7d336f936956c86d3a"]},{"id":"content-native-digital-agencies-cc6d8f41fce32776-a-e7e4f48a95cf692ebe15","label":"Where is ercol furniture made?","value":"“ercol has been designing and manufacturing furniture in Buckinghamshire since its formation 100 years ago in 1920. A British brand, all of our ranges are designed and developed by our in-house design team based in Princes Risborough.”","path":"/entities/ercol-q5385215#company-fact-content-native-digital-agencies-cc6d8f41fce32776-a-e7e4f48a95cf692ebe15","questionPaths":["/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-e7e4f48a95cf692ebe15"]},{"id":"content-native-digital-agencies-cc6d8f41fce32776-a-2c00601657602e7cc433","label":"Where can I find replacement Assembly Instructions?","value":"“Assembly Instructions for our current collections can be downloaded from our website, they can be found on the individual product pages.”","path":"/entities/ercol-q5385215#company-fact-content-native-digital-agencies-cc6d8f41fce32776-a-2c00601657602e7cc433","questionPaths":["/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-2c00601657602e7cc433"]},{"id":"content-native-digital-agencies-cc6d8f41fce32776-a-58c677c0d2ddc6b018ff","label":"Cancelling or changing an order?","value":"“To amend an order, please notify us within 48 hours.”","path":"/entities/ercol-q5385215#company-fact-content-native-digital-agencies-cc6d8f41fce32776-a-58c677c0d2ddc6b018ff","questionPaths":["/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-58c677c0d2ddc6b018ff"]},{"id":"content-native-digital-agencies-cc6d8f41fce32776-a-e6ac080c860f8b5a7098","label":"Do you offer Click and Collect?","value":"“Click and Collect is available on most of our furniture, this service is free of charge. If you select this option, it means collecting from our Princes Risborough Head Office (Summerleys Road, Princes Risborough, HP27 9PX) at an agreed time, during the working week Monday to Friday between 8am to 4pm.”","path":"/entities/ercol-q5385215#company-fact-content-native-digital-agencies-cc6d8f41fce32776-a-e6ac080c860f8b5a7098","questionPaths":["/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-e6ac080c860f8b5a7098"]},{"id":"content-native-digital-agencies-cc6d8f41fce32776-a-5d4259aadda709664d54","label":"How to pay for an order?","value":"“Payment can be made online using most major debit and credit cards. We can also take payment over the phone for our Outlet products only.”","path":"/entities/ercol-q5385215#company-fact-content-native-digital-agencies-cc6d8f41fce32776-a-5d4259aadda709664d54","questionPaths":["/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-5d4259aadda709664d54"]},{"id":"content-native-digital-agencies-cc6d8f41fce32776-a-b12c8d2f6243f31baaf3","label":"Can I order fabric samples?","value":"“You can order up to five fabric or leather samples via swatches@ercol.com or via any product page, simply press request sample.”","path":"/entities/ercol-q5385215#company-fact-content-native-digital-agencies-cc6d8f41fce32776-a-b12c8d2f6243f31baaf3","questionPaths":["/entities/ercol-q5385215#company-answer-content-native-digital-agencies-cc6d8f41fce32776-a-b12c8d2f6243f31baaf3"]}]},"selected":{"language":"en","title":"Ercol","description":"Furniture Manufacturer.","path":"/entities/ercol-q5385215","canonicalUrl":"https://readyscan.ai/entities/ercol-q5385215","machineUrl":"https://readyscan.ai/discovery/entities/ercol-q5385215.json","modifiedOn":"2026-10-21"}}],"versionId":"fnv1a64:195bc206dc2b9092"}