Exploren
Exploren is an Australian electric vehicle charging management software supplier business.
What is pre-authorisation and how does it work when I charge my vehicle?
“Pre-authorisation is a temporary hold placed on your payment card before you start an EV charging session. When you plug in and begin charging, the charger sends a request to your bank to reserve a set amount of funds.”
在公司资料中查看How do I add a credit card to Exploren?
“5. Select the add button”
在公司资料中查看Why can I not start my charging session on the Exploren App?
“Depending on the message that you receive on the app’s screen, you may have an unpaid charging session or you may not have access to that particular charging station.”
在公司资料中查看How do I delete my account?
“Tap the Menu icon, top left corner of the app, then tap your account name and tap ‘Remove account’.”
在公司资料中查看Where can I access my balance and charging history on Exploren?
“Account balance and charging history can be viewed in the app menu under ‘Balance’ and ‘Charging History’”
在公司资料中查看How do I charge with an RFID card?
“Using the RFID card: To register an RFID card on the Exploren app, select “RFID Cards” on the drop-down menu (top left corner) in the app, and follow the instructions. Swipe the RFID card on the RFID reader to start the charge point. To stop the charging session, swipe the RFID card again.”
在公司资料中查看How do I charge with the app?
“1.On the Exploren App, select the QR code button”
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