LoopUp
LoopUp: “LoopUp is a global provider of Microsoft Teams telephony for multinational enterprises, delivering Operator Connect, Direct Routing and Bring Your Own Carrier across 100+ countries under one contract, portal and 24/7 support team.”
What call recording does LoopUp offer?
“LoopUp offers a cloud-native call recording solution powered by Oak Innovation's ClarifyGo, providing policy-based recording for Microsoft Teams voice, PSTN calls, meetings and screen sharing.”
在公司资料中查看Is LoopUp's call recording suitable for regulated industries?
“Yes. It is built for regulated sectors such as finance and healthcare, with policy-based recording, secure encrypted storage, role-based access, audit trails and detailed compliance reporting.”
在公司资料中查看What can be recorded?
“You can record Microsoft Teams voice calls, PSTN calls, meetings and screen sharing, using configurable, policy-based recording rules.”
在公司资料中查看How is recorded data kept secure?
“Recordings are held in secure, encrypted storage with configurable retention policies, role-based access permissions, audit-trail capture and fraud protection.”
在公司资料中查看Does LoopUp call recording work with Microsoft Teams?
“Yes. It records natively across the Microsoft Teams ecosystem, Teams voice, meetings and PSTN calls, with no on-premises hardware required.”
在公司资料中查看Can I search, transcribe and analyse recordings?
“Yes. The solution includes speech transcription and enhanced search, an optional Quality Management Suite for call evaluation, and APIs to connect contact centre and third-party AI platforms.”
在公司资料中查看Is any hardware needed for LoopUp call recording?
“No. It's a fully cloud-based deployment with no hardware requirements.”
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