LiveTiles
LiveTiles is a Technology company.
What free resources are available to me as a LiveTiles Customer?
“As a customer you can find answers to questions 24/7 in the LiveTiles knowledge base stocked with helpful articles and videos.”
在公司資料中查看How do I contact my support team?
“LiveTiles support team can be contacted by submitting a request from the LiveTiles Knowledge Base.”
在公司資料中查看When can I expect coverage from my support team?
“Hours of coverage is defined by Support Plan and customer location. For customers on Bronze, Silver, and Gold plans, support business hour coverage is 9am-5pm based on the closest local LiveTiles support office to your location and the customer address on the Software Purchase Agreement. Excludes weekends and local state and federal public holidays.”
在公司資料中查看When does response time begin?
“Response time begins once a ticket is opened. The response time is based upon your geographic business hours as described under support team coverage.”
在公司資料中查看Where can I find the full overview of LiveTiles Support services and terms?
“Please reference this document for a full overview of our support services and terms.”
在公司資料中查看