KoalaFix: website

KoalaFix: “KoalaFix diagnoses and fixes everyday Windows and Microsoft 365 problems, with your permission.”

• Who is KoalaFix built for?

  “KoalaFix is for teams that use Windows and Microsoft 365. It helps resolve the everyday issues that interrupt your work.”

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• What can KoalaFix access or change?

  “Access depends on the signed-in user and the permissions your organisation has granted. Actions are checked before they run, and actions requiring approval pause for confirmation. Read the permissions and data details.”

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• Can we keep our existing IT provider?

  “Yes. KoalaFix handles supported everyday Windows and Microsoft 365 issues. Your IT team or provider remains available for hardware, infrastructure and work that needs a person.”

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• What if KoalaFix cannot fix something?

  “Report it to our team. We use your feedback to build new fixes and expand what KoalaFix can handle, starting with the issues that matter to you.”

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• How do we start a trial?

  “Create your KoalaFix account, start your 30-day free trial for up to 30 people, and install the Windows app. No credit card required. Add a card any time before the trial ends to keep going. Your Microsoft 365 administrator may need to approve permissions for your organisation. Start your free trial.”

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