H. Samuel
Mass-market jewellery chain.
What can I exchange?
“Any hallmarked plain gold jewellery, or plain gold jewellery that identifies as gold after acid testing, in any condition!”
在公司資料中查看How does it work?
“We will use a hallmark or stamp to identify the metal. If there is no hallmark or stamp found, we will use acid testing if you want your gold to be considered for exchange and we will ask you to complete a consent form.”
在公司資料中查看Do I need to bring ID to exchange my gold?
“Yes, Acceptable forms of ID include Photo Driving Licence with your current residential address (within date), bank or building society statement dated in the last 3 months with your current residential address, utility bill dated in last 3 months with your current residential address, credit or debit card, or HM Forces Identity Card”
在公司資料中查看Can I exchange my gold for cash?
“Eligible gold can be exchanged for new product or a gift card only and cannot be exchanged for cash”
在公司資料中查看How do I redeem the value that you give me?
“The value we give you is redeemed against a new purchase allowing you to buy a new piece of jewellery or watch. Our team in store will help you look for the perfect new piece!”
在公司資料中查看