Do you charge for a diagnostic visit?
“Yes. The diagnostic is $99, and we credit it toward the repair. You get a written quote before any work starts, so the invoice never surprises you.”
“Licensed, insured residential and commercial appliance, refrigeration, and HVAC repair across the Bay Area. Built-in, luxury, and professional kitchens, plus heat pumps, AC, furnaces, and ductless mini-splits. Owner-operated by Andrew Kuznetsov. HVAC division: Bay Area HVAC Service.”
“Yes. The diagnostic is $99, and we credit it toward the repair. You get a written quote before any work starts, so the invoice never surprises you.”
“We diagnose the unit to the actual failure, then hand you a written quote before we touch anything. Nothing gets done until you approve the price.”
“Standard appliance repairs carry a 3-month warranty, with one year on inverter boards. Refrigeration repairs carry one year of parts and labor coverage, with 90 days on consumables.”
“A full refrigerator sealed-system rebuild carries a 2 year parts and labor warranty. That is longer than a standard repair because it is a bigger job and we stand behind it.”
“Card, check, ACH, and HouseCall Pro online checkout.”
“For HVAC installations, financing is available on approved credit. For repairs, payment is due on completion, by card, check, ACH, or online checkout.”
“Appliance repairs carry a warranty from 3 months to 2 years depending on the type of repair: 3 months for standard repairs, 1 year for inverter boards, 1 year for a partial sealed-system repair, and 2 years for a full sealed-system rebuild. Work without replacement parts, such as a refrigerant top-off without a repair, may carry no warranty.”
“HVAC repairs carry a 1-year warranty. If the problem comes back within warranty, we come back. New HVAC systems include 10 years of manufacturer parts coverage and 2 years of labor coverage. Labor coverage can extend to 10 years only with an active maintenance plan at $290 per visit, two visits per year.”
“We tell you about any schedule change as soon as we learn of it. Repair timelines are agreed up front.”
“Usually not. Usually the run capacitor has failed or the contactor is pitted. We test with a meter, replace the part, and verify the compressor and fan motor both pull correct amps before we leave. Some companies quote this symptom as a system problem. It is a small part.”
“No. A system that needs refrigerant has a leak, and topping it off bills you for the same call again in two weeks. We are EPA Section 608 Universal certified: we find the leak with nitrogen and electronic detection, repair it, and weigh the charge back to the nameplate with a scale.”
“The on-site diagnosis is $99 and is credited toward the repair. You get a written estimate with one total price after diagnosis and before any work starts. We verify completed work with a temperature split across the coil and a pressure reading.”
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