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How Ready Scan scores AI answers.

See exactly what the scores measure, how they are calculated and how to use the evidence. Includes the real outcome rules and two worked calculations.

What does a Ready Scan score actually measure?

Ready Scan measures the answers returned for your selected buyer questions and AI systems. The headline Market Position Score combines recommendation leadership, AI-system breadth, first-choice question coverage and an underlying answer-point average. Mention, citation and recommendation rates describe separate outcomes. A score is an interpretation of this recorded sample, not a probability of being recommended, a measure of website quality or proof of crawler interest.

Start with a question set you can interpret

A scan starts from one public product page or homepage. Ready Scan proposes a brand, product, customer need and a pool of buyer questions. You can correct that interpretation and select one to four questions before confirming the scan. The questions define the market being sampled; they are not measured search-volume data.

For a discovery test, use questions a buyer could ask before knowing your brand. Keep the actual constraints, such as location, existing tools or a required capability. Removing a constraint just to make your brand appear changes the question rather than improving your position.

  1. Check the target

    Confirm the correct brand, product and website. A company name, a product name and a target-owned domain can provide different evidence; a mention of one does not prove that an answer understood every offering.

  2. Keep the sample comparable

    Record the selected wording, region and AI systems. A new question set measures a different set of opportunities, so a higher result is not automatically an improvement over the previous scan.

  3. Read the observation date

    The date an AI answer was obtained matters more than when a report was opened. Where retained provider evidence is reused, its original observation time remains relevant; a new report date does not make the answer new.

Separate mentions, citations and recommendations

Ready Scan retains the answer text and returned sources, then classifies the answer in the context of the buyer question. Classification is an interpretation that can be wrong; the answer and evidence let you inspect it. The arithmetic below is deterministic once those classifications are supplied. A narrative answer is the substantive text returned for a question, rather than a supporting list of search results.

  1. Mention

    The retained answer names the supplied brand or product, or contains the target hostname. Name matching allows supported spacing and case differences, not invented aliases. A negative answer can still mention the brand.

  2. Target citation

    The retained source list contains the target hostname or one of its subdomains, with ordinary www normalization. That is not necessarily a citation to the exact page you submitted. Open the cited URL before claiming a particular page was used.

  3. Recommendation

    The answer makes the target a first choice, a clear positive recommendation or a conditional recommendation. Neutral inclusion in a list and a source citation do not, by themselves, count as recommendations.

  4. Absence

    A completed, classifiable answer contains neither a target mention nor a target citation. An unanswered request, a failed request or an inconclusive answer is not brand absence.

The outcome points behind the AI Visibility Score

Each eligible answer receives the points below. These are Ready Scan’s evaluation rules, not probabilities or an industry-standard measure. The two absence values distinguish an answer with a recorded direct competitor from one without one.

A score of 45 for absence is not a visibility win. It can exceed the 35 points for an incidental citation, which is why the point average must be read alongside the separate mention, citation and recommendation rates.

Points for one completed, classifiable narrative answer

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Answer outcomePointsHow to read it
Strong first choice100The target is the answer’s first-choice recommendation.
Clear positive recommendation90The target is positively recommended, without the stronger first-choice classification.
Conditional recommendation75The target is recommended subject to a condition that must remain visible.
Neutral list inclusion60The target appears as an option, without a clear recommendation.
Citation or incidental appearance35A citation or incidental appearance is present, not a recommendation.
Named but not recommended20The target is named but explicitly not recommended for this question.
Absent, no direct competitor recorded45The target is absent; no direct competitor is recorded. A workaround is not automatically a direct competitor.
Absent, direct competitor recorded10The target is absent and at least one recorded alternative is classified as a direct competitor.
Negative or rejected0The completed answer negatively evaluates or rejects the target.
InconclusiveNot scoredThere is no justified outcome classification. It does not enter the score denominator.

Calculate the underlying score and the three rates

The AI Visibility Score is total outcome points divided by 100 times the number of scored answers, then multiplied by 100. Equivalently, it is the mean of their point values. Every scored question–AI pair has equal weight in this average. Results are rounded to one decimal place.

The denominator is eligible, completed, assessed narrative answers, not website pages, crawler visits, source links or every planned request. Supporting search-result observations and separately marked branded controls do not enter this average. With no eligible scored answers, the score and rates are unavailable, not zero.

Four different measurements using the same scored-answer denominator

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MeasurementNumeratorCalculation
AI Visibility ScoreSum of outcome pointsTotal points ÷ (100 × scored answers) × 100
Mention rateScored answers with a target mentionMentioned answers ÷ scored answers × 100
Recommendation rateScored answers classified as first choice, positive or conditional recommendationRecommended answers ÷ scored answers × 100
Target-citation rateScored answers citing a target-owned sourceTarget-citing answers ÷ scored answers × 100

How the headline Market Position Score is built

Current reports lead with the Market Position Score. It combines the four components below, each expressed on a 0–100 scale: 0.50 × leadership + 0.25 × breadth + 0.15 × first-choice question coverage + 0.10 × AI Visibility Score. The final result is rounded to one decimal place.

This headline is not the percentage of answers that recommend you. Its weights express Ready Scan’s interpretation of the observed competitive position. If a retained report instead labels its headline AI Visibility Score, use the point-average formula above; the two numbers are not interchangeable.

The four components of the headline score

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ComponentWeightWhat is counted
Recommendation leadership50%Target recommendations compared with the leading recurring direct-competitor signal, using the rules in the next section.
AI-system breadth25%Scored AI systems with at least one target mention or target citation ÷ all AI systems with at least one scored answer × 100.
First-choice question coverage15%Distinct selected questions with at least one first-choice answer ÷ all selected questions × 100. Several first choices for the same question still count as one question.
Underlying AI Visibility Score10%The outcome-point average calculated above. The headline uses its one-decimal result.

The exact recurring-competitor and leadership rules

A direct-competitor signal counts when that competitor is recorded in an answer where the target is absent, named but not recommended, or negatively evaluated. The same competitor must appear across at least two distinct buyer questions to qualify as recurring; several answers to just one question do not qualify. Adjacent workarounds are not direct competitors.

If several competitors qualify, the implementation selects the one covering the most distinct questions, then the most qualifying answers, then alphabetical label order to break a remaining tie. Let R be the target’s recommendation count and P that selected competitor’s qualifying-answer count. P is zero when no competitor qualifies. Leadership is calculated as follows.

  1. R is positive and P is zero

    Leadership is 100. This means there is recommendation evidence without a recurring direct-competitor signal in this sample; it does not establish universal market leadership.

  2. R and P are both positive

    Leadership is the smaller of 100 and (R ÷ P × 100). It is not the target’s share of all brands mentioned.

  3. R and P are both zero

    Leadership is 50. The neutral starting value describes an unclaimed sample, not a recommendation or evidence that the brand was visible.

  4. R is zero and P is positive

    Leadership is 0 because the sample contains a recurring direct-competitor signal but no recommendation for the target.

Worked example: two questions and three AI systems

This is an illustrative calculation with fictional answer classifications, not a measured result from these providers. Suppose the two selected questions concern after-hours customer support and human handoff, and the scan obtains six narrative answers. Competitor R is a fictional direct competitor. Only the first-choice answer cites a target-owned source; the target is mentioned in the first-choice, conditional and neutral-list answers.

Illustrative retained-answer outcomes for the same target

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QuestionAI systemRecorded outcomePoints
Q1: after-hours supportChatGPTTarget is first choice; target-owned source cited100
Q1: after-hours supportClaudeTarget conditionally recommended75
Q1: after-hours supportGeminiTarget absent; Competitor R recorded10
Q2: human handoffChatGPTTarget absent; Competitor R recorded10
Q2: human handoffClaudeTarget included in a neutral list60
Q2: human handoffGeminiTarget absent; no direct competitor recorded45

Worked example: calculate and interpret the results

The point total is 100 + 75 + 10 + 10 + 60 + 45 = 300. With six scored answers, the underlying AI Visibility Score is 300 ÷ 600 × 100 = 50.0.

There are two target recommendations and two qualifying Competitor R answers across two different questions. Leadership is therefore 100. The target is visible in two of the three scored AI systems, so breadth is 2 ÷ 3 × 100. It is first choice for one of two questions, so first-choice coverage is 50.

The headline calculation is 0.50 × 100 + 0.25 × (2 ÷ 3 × 100) + 0.15 × 50 + 0.10 × 50 = 79.2 after rounding. Keep full precision for the breadth fraction until the final sum. A Market Position Score of 79.2 coexists with a recommendation rate of 33.3%; it does not mean 79.2% of answers recommend the brand.

Different results describe different aspects of the same six answers

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ResultCalculationValue
AI Visibility Score300 ÷ 600 × 10050.0 / 100
Mention rate3 ÷ 6 × 10050.0%
Recommendation rate2 ÷ 6 × 10033.3%
Target-citation rate1 ÷ 6 × 10016.7%
Market Position ScoreWeighted leadership, breadth, first-choice coverage and visibility79.2 / 100

Worked example: an inconclusive answer is not zero

Now change only the last Gemini answer from absent with 45 points to a completed but inconclusive answer. Six answers were returned, but only five can be scored. The 45 points leave both numerator and denominator: 255 ÷ 500 × 100 = 51.0, not 255 ÷ 600 × 100 = 42.5.

The mention, recommendation and target-citation rates become 60.0%, 40.0% and 20.0%. Leadership, breadth and first-choice coverage are unchanged, giving a headline score of 79.3. The apparent increases come from a smaller scored set, not an extra mention, citation or recommendation. Report both coverage and outcomes.

A missing or failed request is a different situation: current report assembly requires all selected answer and supporting-search requests to complete and every narrative answer to have an assessment before issuing the final report. A missing assessment also prevents completion. The scoring contract represents missing, failed and inconclusive observations separately; none is silently converted into brand absence. If every returned narrative answer is inconclusive, the score remains unavailable. First-choice question coverage still uses all selected questions, while an AI system with no scored answers is excluded from breadth.

Read the grade and position label in context

The letter grade is a display band for the headline score. Apply the highest threshold reached in the table. These are product thresholds, not a percentile, an independent certification or a probability of a future recommendation.

The position label follows a separate rule: no target recommendations and no recurring competitor signal means unclaimed. Otherwise, a score of at least 80 with at least as many target recommendations as the leading competitor’s qualifying answers is leading; a remaining score of at least 65 is competitive; the rest are emerging. No scorable answers means unavailable. In the first worked example, 79.2 is grade A- and the position is competitive.

Letter-grade thresholds used by the report

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Grade bandMinimum score for each grade
AA+: 85; A: 80; A-: 75
BB+: 70; B: 65; B-: 60
CC+: 55; C: 50; C-: 45
DD+: 40; D: 35; D-: 30
EBelow 30

Turn an observation into a useful next action

Use a score to decide which retained answers deserve attention, then inspect their wording and actual source URLs. The result identifies an observed gap; it does not reveal an AI system’s hidden ranking process or prove why it chose a competitor.

Use the evidence before changing a website

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What you observeWhat to checkA justified next action
The brand is absentDoes the question describe a need the business actually serves? Is the offering accurately represented?Clarify a supported product-fit or information gap. Do not rewrite the question merely to force inclusion.
The site is cited but the brand is not recommendedWhich exact page was cited, for which statement, and in what context?Improve the relevant page’s useful evidence where there is an actual gap. A citation alone is not an endorsement.
A competitor appears across different questionsWhich requirements and sources accompany those answers? Is it a direct competitor or a workaround?Investigate the recurring need and supported differences. Do not turn repeated mentions into an unsupported causal claim.
An answer gives an incorrect product factIs the cited source wrong, stale or about a different product?Correct the authoritative public information you control, then observe a later comparable answer separately.
Coverage or observation dates differWere answers unavailable, inconclusive or reused from an earlier observation?Resolve the measurement difference before treating a score change as a content improvement.

Compare snapshots without overstating the result

Keep the target, selected questions, region and AI systems consistent when comparing scans. Inspect original answer dates, source URLs, coverage and any disclosed evidence reuse. An automated observation of a selected answer service does not prove that every consumer-app session, retrieval setting or future answer will behave the same way.

The weights summarize a small selected sample, not the whole market. They cannot establish search demand, crawler satisfaction, indexing, website quality, referral traffic or sales. Even a high score does not guarantee a recommendation, and a score change alone does not prove that an edit caused it. Compare the retained answers and the concrete buyer needs as well as the numbers.

Ready Scan owns question planning, classification, score arithmetic and report presentation; answer providers supply the observed material. This reference documents the implemented market.position.v1 and visibility.score.v2 rules checked on 12 October 2026. The worked examples are reproducible arithmetic examples, not customer results or live provider tests.

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Ready Scan carries the product profile into buyer questions, retained answers, scoring, and evidence.

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