Do I have to register to make a purchase?
“No, you do not have to register to make a purchase at agv.com. You can order all the items you want without having to create an account.”
Questions & answers
I would like to create an account, what do I have to do?
“To register with agv.com, click MY ACCOUNT at the top right of the screen then click on CREATE ACCOUNT. Once you have completed all the mandatory fields and clicked on CREATE ACCOUNT, you will receive a confirmation e-mail with a link that you will then need to click on to complete the registration process.”
What are the benefits of registering?
“If you decide to register with agv.com, you can save your data and access your personal area from where you can check your order log, monitor the progress of your last order, ask for a return.”
Can I modify my personal data?
“If you are already registered with dainese.com, you can modify your personal data from your personal area.”
Can I recover my password if I forget it?
“If you have forgotten your password, click on "Forgot Password?" and enter your e-mail address. The system will send you a link to create a new password.”
I would like to close my account, how can I do that?
“If you want to close your account, please contact us at this link.”
What items can I purchase online from your website?
“Any of the items that are available at the time of purchase.”
I have ordered an item from your website. When will it be sent?
“Orders are processed from Monday to Friday within 3 working days from the payment reception.”
Which courier will deliver my order?
“Shipments leaving Italy for worldwide delivery will be sent via DHL or UPS.”
Where is the tracking number of my order?
“When the order is dispatched, you will receive an e-mail confirming it is on the way. The courier's name and tracking number will be in the e-mail.”
Can I cancel an order?
“No, it's not possible to cancel or amend an order which has already been confirmed, since the processing of an order is automatic. It will be necessary to wait for the delivery of the goods and proceed with a return.”
I have received a discount coupon to use on your website. How do I use it?
“Simply enter the discount code in the box at the bottom left of the order summary on the shopping cart page. Once you have entered the code, click on SUBMIT button and the cart will be automatically updated with the discounted price.”
Is there a Tax-free service?
“No. Tax Free only applies to products that are purchased in shops and carried directly by the purchaser.”
What payment methods does your website accept?
“You can pay for your order online at agv.com in any of the ways suggested by the website, namely card (Visa, Mastercard, American Express), Apple Pay or Paypal.”
Can I reserve an item online and then collect and pay for it in-store?
“Yes. With the "Reserve online and collect in-store" function, you can reserve an item at one of our official stores (DAINESE STORES). The selected store will inform you as to the availability of the item and, once it is available, you will be able to visit the store and make the purchase. In this case, payment is made in-store.”
How should I clean my helmet?
“All you need to do to keep your AGV helmet clean is a few simple rules. First of all you should never let your helmet gather dirt.”
Can the inside of a helmet be changed to alter the fit?
“AGV helmets can also be personalised as regards degree of comfort. On many AGV and MDS models, this is possible, choosing interiors with thickness below or above standard. The possibility of personalisation changes from model to model. The AGV network or info@agv.it can provide details in merit.”
How about tailor-made helmets?
“The technological processes involved preclude the offer of tailor-made helmets. Our main standard production covers a wide range of need, and runs from XXS (52 cm cranial circumference) to XXXL (66 cm).”
Can I have my helmet painted?
“AGV strongly advises against painting helmets because the solvents in the paints can negatively affect the safety structure (bubbles and polystyrene) and the plastic parts (mechanisms, visor, etc.). For the same reason, stickers must not be applied to the helmet or visor.”
Is it true that fibre helmets are safer than plastic ones?
“No. Both the type-approval results and the SHARP results have shown that a plastic helmet can be as safe as and often safer than a fibre one.”
Data formats & record details
Download this profile and inspect its supporting evidence.
- Entity ID
- urn:readyscan:entity:agv-q2466959
- Material fingerprint
- fnv1a64:a23b576d5af77474
- Entity revision
- fnv1a64:7ebdaa02dfe18dc2
- Published
- 2026-10-21
- Modified
- 2026-10-21
- Source summary
- AGV: Italian company. Website: https://www.agv.com/gb/en/.