“Athene distributes annuity products through a variety of channels including Banks, Broker Dealers and Independent Marketing Organizations. We highly recommend you deal directly with a financial professional when purchasing one of our products.”
“If you have an annuity that was issued by Athene Annuity and Life Company (formerly Aviva USA), you may register for My Athene. Registration allows you to view statements, change beneficiaries, update your contact information or request a withdrawal.”
“The frequency of statement mailings depends on the type of contract you own. For Single Premium Immediate Annuities (SPIAs), statements are mailed twice per year; at the anniversary date and at year end.”
“When purchasing your annuity ask your financial professional to help you enroll in e-Delivery during the application process. Electing e-Delivery at this time will ensure that you receive your contract packet, statements, and communications delivered directly to your preferred email address.”
“The owner of the policy can change the beneficiary at any time. If the contract's current beneficiary is irrevocable, that beneficiary must also approve the change.”
“There are two stages in the claim process.”
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