“On some occasions it may be necessary to increase or decrease your order for a one off event, such as an opening or closing rooms or changing your room configurations. Please call the Customer Service Centre at least 14 working days before the items are required.”
“On some occasions it may be necessary to increase or decrease your order for a one off event, such as a wedding or conference. Please call the Customer Service Centre at least 5 working days before the items are required. You will be asked to provide confirmation of the changes in writing by letter or email.”
“The Customer Service Centre will respond to all emails and messages within 1-2 hrs working hours. Please note that if you leave a message outside of our open hours you will receive a response the next working day.”