Convo
“Convo is an AI-moderated user research platform. It runs natural, conversational interviews at scale and turns them into themes, quotes, and decisions.”
Convo
“Convo is an AI-moderated user research platform. It runs natural, conversational interviews at scale and turns them into themes, quotes, and decisions.”
Products & services
Questions & answers
What is AI-moderated research?
“AI-moderated research replaces a human interviewer with an AI that runs natural, conversational interviews at scale. It asks open-ended questions, listens to each answer, and probes follow-ups in real time—so you get the depth of a 1:1 interview across hundreds or thousands of people at once.”
How is Convo different from a survey?
“Surveys lock people into fixed options and rarely explain the “why” behind an answer. Convo holds an open conversation, adapts its questions to what each person says, and surfaces the reasoning, emotion, and context that multiple-choice questions miss—while still giving you quantifiable themes.”
Which languages does Convo support?
“Convo conducts and analyzes interviews in dozens of languages, so participants can answer naturally in their own words. Results and themes are then made available to your team in a consistent, comparable view regardless of the language each person spoke.”
Can I upload my own transcripts?
“Absolutely. You can bring existing interview transcripts into Convo and run the same AI-powered analysis used for live interviews—extracting themes, quotes, and patterns from research you have already collected.”
What is a product experience study?
“A product experience study captures how real people interact with and react to your product. Test almost anything you want to put in front of your audience. For instance, digital products, new features, onboarding flows, and other experiences where understanding real user behavior and reactions matters.”
How is this different from a survey?
“A survey asks people to recall an experience after the fact and reduces it to numbers. Convo watches the experience as it happens: it asks open-ended questions, adapts every follow-up to what someone says, and captures the expressions on their face alongside their words.”
How many people should I test with?
“As many as you need — Convo runs interviews in parallel with no scheduling, so reach is not the constraint it is with moderated sessions.”
Do participants use the product remotely?
“Yes. Participants use your product in their own environment, on their own devices, and Convo interviews them about it wherever they are — no scheduling and no lab.”
How fast will I get results?
“Hours, not weeks. Interviews run in parallel and Convo synthesizes them into themes, sentiment, and representative quotes as they complete.”
Data formats & record details
Download this profile and inspect its supporting evidence.
- Entity ID
- urn:readyscan:entity:convo-q140460051
- Material fingerprint
- fnv1a64:2b0dee0d436c4630
- Entity revision
- fnv1a64:63ebed89b334dbac
- Published
- 2026-10-23
- Modified
- 2026-10-23
- Source summary
- Convo: “Convo is an AI-moderated user research platform. It runs natural, conversational interviews at scale and turns them into themes, quotes, and decisions.”