DentalBase is an American AI-powered dental practice growth platform.
“Online booking and web chat read real openings from your schedule and write each booking back to your PMS. That includes Dentrix in all editions, Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Dolphin, PracticeWorks, SoftDent and DSN; practices on NexHealth connect too. Some systems update overnight by design, and we'll tell you which kind yours is.”
“The patient still gets the appointment. A booking taken by web chat or on the phone is held and written into your PMS the moment the system is back, and your team sees it as an ordinary booking. Nobody finds out on Monday that the weekend's requests went nowhere.”
“Yes. You own your website, and it does not vanish if you leave. While we work together you can edit every page and section yourself with a live preview, not an email to a developer and a three-day wait. Every change is saved with a clear diff and a one-click undo, so nobody can permanently break anything.”
“Every inquiry gets one identity the moment it arrives, whether by call, chat or form.”
“Yes. It reads from Dentrix (all editions), Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Dolphin, PracticeWorks, SoftDent and DSN, and practices already on NexHealth connect too. If yours isn’t on the list, ask us. It is usually a yes, and we check before we promise.”
“It says so. Every report carries a label, full, partial or unavailable, and when it isn’t full it names the missing source: a field your software doesn’t record, or a phone line not yet on DentiVoIP. You see a gap, never a zero, and the more of the platform that’s connected, the fewer rows read unavailable.”
“Appointments still get booked. DentiVoice holds each one and writes it in the moment your system is back, so nothing is lost and nobody finds out on Monday. Reports that read from your software can’t update until it returns; they say so and name the source, rather than filling the gap with a zero.”
“Yes. DentiReach works with Dentrix (all editions), Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Dolphin, PracticeWorks, SoftDent and DSN, and practices already using NexHealth connect too. If yours is not on that list, ask us; it is usually a yes, and we check before we promise. Your software stays the source of truth.”
“It reviews what your practice has already recorded: completed and planned treatment, claims, the schedule, insurance coverage and every attempt anyone made to reach a patient. Twenty-four opportunity types are checked, from accepted treatment with no appointment to benefits about to expire. Each one is priced from your own fee schedule and grouped by patient.”
“No. Reviewing your records never changes them; the analysis is read-only. When a patient books, with your team or with DentiVoice, the appointment is written into your PMS using the appointment type and provider your team would select. Your software stays the source of truth, and nobody has to move data or learn a second system.”
“DentiVoice books directly into Dentrix (all editions), Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Dolphin, PracticeWorks, SoftDent and DSN. Practices that use NexHealth connect too. It reads your real openings and writes each booking back with the appointment type, provider and color your team would choose, where your system supports live updates.”
“It hands the patient to a person and leaves a note explaining why. Transfers follow rules you set, by topic, by time of day or by who is calling, and it can reach a specific extension behind your own phone menu while the patient still sees your practice's number. The note is on the record when your team picks up.”
“The booking still happens. DentiVoice takes the appointment, holds it, and writes it into your PMS the moment your system is back, so nobody finds out on Monday that the weekend's callers were never booked. Your team does not re-key anything; the catch-up happens on our side, not at your front desk.”
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