“Restoration brand and franchise system. Services are performed by independently owned and operated franchise locations across CT, NY, and MA.”
“Microbursts, nor'easters, hurricanes, and straight-line wind damage secured against the next weather front. Blown-out glass replaced with plywood, torn cladding tarped, compromised roof sections covered with reinforced tarp, and the structure sealed before the next rain line arrives.”
“Burst pipes, roof leaks, and flooding. Emergency extraction and structural drying for commercial property.”
“Green Restoration responds within 60 minutes to every property in the New Haven service area 24/7, from downtown New Haven townhomes to Old Saybrook shoreline and the Connecticut River villages. Our IICRC-certified crews are staged at our 38 Crown St office, so dispatch begins the moment you call, even during nor’easters and severe weather.”
“Yes. Green Restoration handles direct billing with all major insurers including State Farm, Liberty Mutual, USAA, Farmers, AIG, Chubb, and Safeco.”
“Green Restoration's New Haven office serves 17 towns: New Haven, East Haven, Branford, North Branford, Guilford, Madison, Clinton, Killingworth, Westbrook, Old Saybrook, Old Lyme, East Lyme, Waterford, Chester, Essex, Deep River, and Portland. For Orange, Milford, West Haven, and the Naugatuck Valley call our Orange HQ.”
“Yes. Old Saybrook, Essex, Deep River, and Chester include 18th and 19th century homes with lath-and-plaster walls, original wide-plank floors, and historic millwork. Our IICRC-trained crews use preservation-appropriate drying methods, avoid aggressive chemicals on historic substrates, and document every stage for insurance and any applicable historic district requirements.”
“Green Restoration is on-site within 60 minutes for water, fire, and storm emergencies across all of Connecticut, Westchester County, the five NYC boroughs, Long Island, Rockland County, and Western Massachusetts. Dispatch operates 24 hours a day, 365 days a year through the toll-free line (833) 800-0474.”
“Shut off the water supply at the main valve, move electronics and valuables to higher ground, avoid electrical fixtures in wet areas, and photograph standing water and wet surfaces from multiple angles before touching anything. Avoid using household wet-vacs or fans, which can spread contamination and slow professional drying.”
“Yes. Green Restoration answers calls 24/7 through (833) 800-0474, including overnight, weekends, and major holidays.”
“Call Green Restoration first to stop active damage, then notify your insurance carrier within the same day. Delaying remediation while waiting for adjuster approval can worsen damage and give insurers grounds to reduce the claim.”
“Do not enter a fire-damaged, flood-damaged, or storm-damaged structure until the fire department, utility company, or local building official confirms the building is safe for re-occupancy.”
“Board-up crews are dispatched from the nearest of our ten tri-state offices and arrive within 60 minutes of the call, 24/7/365. Response is measured from the first call to crew on site, not from job start to job finish.”
“Yes. Residential single-family, multi-family, condo, apartment, retail location, restaurant, office, warehouse, and industrial board-up are all in our regular scope. Property managers, HOAs, building owners, and homeowners all get the same 60-minute response standard and the same documentation package formatted for their carrier.”
“Properly installed plywood board-up with exterior-grade fasteners holds through the full weatherization period, typically 30 to 120 days, depending on exposure and weather. Reinforced 6-mil tarp over compromised roof sections holds through the next two to three weather fronts. Temporary fencing and site security can run as long as the job needs, with scheduled condition checks.”
“We staff our dispatch line 24/7, including nights, weekends and holidays. Our response is within 60 minutes across most of our Connecticut, New York and Western Massachusetts service area. We dispatch a commercial crew the moment we have your address and access details.”
“Yes. We issue a certificate of insurance on request and can have it in your hands before crews mobilize. Property managers and facilities directors routinely need a COI on file to clear vendor compliance and building access. We are a Licensed and Insured CT HIC contractor, HIC.0702252 and HIC.0668405, and can meet most badging and access requirements.”
“Yes. We document every loss in Xactimate, the estimating format commercial adjusters expect, with photos, scope and daily moisture logs, and where your coverage allows we bill your carrier directly so your team is not floating large invoices.”
“Call as soon as the loss is discovered, even before the source is fully stopped. Clean water degrades to contaminated water and mold can begin growing within 24 to 48 hours, so every hour of delay raises the cost and the scope.”
“We are on-site within 60 minutes, 24 hours a day, including weekends and holidays. Crews are staged across Connecticut, New York, and Massachusetts so mobilization begins the moment you call.”
“Yes. We schedule mitigation and reconstruction around your operating hours, including overnight and weekend work, and we contain the work area so the rest of the building stays open.”
“Yes. Our crews and equipment scale from a single suite to a whole building or a multi-location event, with one project manager coordinating across sites.”
“Both. Green Restoration runs mitigation straight into reconstruction with our own crews, so one vendor takes you from damaged to back in business with no gap.”
“Yes. We submit our scope and supporting documentation directly to your insurer and bill the covered portion to the carrier. We are not licensed public adjusters and do not negotiate claims on your behalf.”
“Yes. We serve commercial properties across Connecticut, the New York metro and Westchester, and Western Massachusetts. CT HIC.0702252 / HIC.0668405.”
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