“At HappyOrNot, understanding and acting on feedback should be effortless. Since 2009, we’ve been on a mission to make every experience end with a smile by revolutionizing how businesses measure, act on, and improve customer satisfaction.”
“HappyOrNot is a customer feedback platform that captures in-the-moment sentiment in seconds through Smiley feedback kiosks, intelligent signage with QR or NFC, and digital touchpoints. Each tap or short comment becomes a live signal in HappyOrNot Analytics, which is powered by a uniquely trained AI feedback model.”
“HappyOrNot serves 4,000+ organizations worldwide, from SMBs to global enterprises. Teams use it to measure customer experience, employee satisfaction, and service quality at key touchpoints across retail, grocery, convenience and fuel, food service, transportation, healthcare, hospitality, and workplaces, including offices, campuses, factories, and public services.”
“HappyOrNot is a full customer feedback solution comprised of the hardware, the software, and the service. We help you increase your customer satisfaction and revenue by making operational decisions based on data.”
“Immediately. HappyOrNot is plug-and-play and requires no IT lift.”
“The Smiley feedback terminals enable businesses to measure and improve customer satisfaction by enabling in-moment feedback on their experience. They gather feedback and survey responses, offering actionable insights to enhance the customer’s experience.”
“Our customer experience experts are happy to help you identify the best solution for your specific need, including the different endpoints to use.”
“Yes, and it is often recommended. All our feedback terminals share the same Analytics so that you can manage and follow it all in one place.”
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