What does CAFMTEK do?
“It holds your asset register, takes maintenance requests from any channel, turns them into work orders, runs planned maintenance schedules, and tracks performance against your contract SLAs.”
HITEK AI
HITEK AI is a Facility management software company based in Dubai, United Arab Emirates.
Questions & answers
Is CAFMTEK cloud based or on-premise?
“Both. You can run it in the cloud or install it on your own servers.”
What AI features does CAFMTEK include?
“Fault detection and diagnostics, predictive maintenance with anomaly detection, suggested PPM intervals from real asset data, and AI assisted intake that drafts a request from a photo. All included as standard.”
Does CAFMTEK have a mobile app?
“Yes, for iOS and Android. Technicians receive jobs, scan QR codes and record work on site.”
Can people report issues without a login?
“Yes. Anyone can scan a QR sticker on an asset or location, or open a public form link. The asset and location are filled in from the sticker, so the helpdesk gets accurate detail.”
Can CAFMTEK manage more than one contract or site?
“Yes. Contracts, locations and SLAs are managed separately, and users only see what their permissions allow. One system can run a whole portfolio.”
How does CAFMTEK track SLAs?
“Each contract carries its own SLA rules by priority, with operating days and hours. Every request is then measured across four stages: respond, attend, contain and fix.”
What is Maestro?
“Maestro is HITEK AI's AI-driven facilities management platform. It connects five stages of the FM value chain, assessment, operations and maintenance, security and monitoring, digital twin modelling, and sustainability optimisation, into a single system with one shared source of truth and a self-learning AI layer running across all of them.”
How is Maestro different from a standalone CAFM system?
“A standalone CAFM system automates maintenance. Maestro includes CAFMTEK for that, but also links it to condition data upstream and to energy, waste and carbon downstream. That means a single asset's condition, replacement forecast, energy draw and carbon contribution are one continuous picture rather than four separate reports.”
Can modules be deployed individually?
“Yes. All twelve modules can be deployed on their own or as a complete platform. Each one still contributes to, and benefits from, the shared AI layer, so adding modules over time increases the accuracy of the ones already running.”
Is CONDTEK the same as a CAFM system?
“No. CONDTEK is asset condition intelligence: AI-assisted condition grading, criticality scoring and digital survey capture. It establishes the verified asset record that CAFMTEK and the other modules then build on. CAFMTEK is the CAFM system within Maestro.”
Data formats & record details
Download this profile and inspect its supporting evidence.
- Entity ID
- urn:readyscan:entity:hitek-ai-q141554311
- Material fingerprint
- fnv1a64:528f46974ef6fe66
- Entity revision
- fnv1a64:fef257112e0c45ee
- Published
- 2026-10-25
- Modified
- 2026-10-25
- Source summary
- HITEK AI: Facility management software company based in Dubai, United Arab Emirates. Website: https://www.hitek.ai/