“You can check the status of the order at any time by entering the "ORDERS" section, after logging in to your "My Intimissimi" account. If you have not registered with Intimissimi.com, you can directly access the 'Follow your order/Make a return' section.”
“Please contact our Customer Service. We will be happy to place an order on your behalf with credit card as the payment method (you will receive an email with a payment link).”
“Express delivery within 2–4 working days costs €8.95. Standard delivery with Bpost costs €4.95 (free for members of the “My Intimissimi” loyalty program). Standard shipping is free for orders over €90.”
“Order before 14:00 and your goods will be delivered at your chosen address within 48 hours (express shipping) or within 4 working days (standard shipping). Any order placed after that time will be dispatched on the next business day.”
“The modification of orders is, unfortunately, not possible in our system. You have the possibility to cancel your order directly from Order Status within 15 minutes from the purchase.”