Jaro is an Israeli AI software company providing a call-center conversation analysis platform, call analyzing and a platform to manage call center.
“Jaro is the complete AI platform for managing call centers. Calls from your phone system are uploaded and 100% of them are analyzed automatically: transcription, AI analysis tailored to your operation and your knowledge base, real-time alerts, dashboards and management reports, with automatic export of the data to your CRM.”
“Before we start, we take you through a thorough scoping process: we collect everything about your call center, including your knowledge base and call scripts, and if you have no written materials, we map your calls ourselves. That way the system speaks your call center's language from the very first days.”
“Every analyzed call is stored in a structured database for your call center: transcript, tags, scores and the reasons behind them.”
“Jaro connects to the telephony or recording system you already have, of almost any kind, with no equipment to replace and no integration project: calls reach the system and are analyzed right away.”
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