Bereavement Guidance
“Comprehensive step-by-step guides to help families navigate the administrative tasks after losing a loved one.”
NALA
“NALA provides comprehensive guides and resources to help families navigate the administrative tasks after losing a loved one.”
Products & services
Questions & answers
Where do I start after someone dies?
“Start with our guide on the first few days. It walks you through what needs to happen straight away, like registering the death and telling the right people. You don't need to figure out the order yourself.”
Do I need to do everything straight away?
“No. Some things need to happen in the first few days, like registering the death. But most things, like closing bank accounts or applying for probate, can wait weeks or even months. Our guides tell you what's urgent and what can take its time.”
Do I need a solicitor?
“For most of what happens after a death, no. You can register the death, notify banks, arrange the funeral, and even apply for probate yourself. Our guides walk you through each step. If the situation is complicated, we'll tell you when it's worth getting legal advice.”
Is NALA really free?
“Yes. Every guide is completely free. No account needed, no hidden costs, no catch. We believe everyone deserves clear information when they need it most.”
What is NALA?
“NALA helps you handle the admin after someone dies. You get clear, step-by-step guides covering everyone you need to contact, from banks and utilities to HMRC.”
Who is NALA for?
“Anyone sorting out the admin after a death. That is usually an executor, next of kin, or a close family member. We also work with solicitors and law firms handling cases for clients.”
Which institutions does it cover?
“Most UK banks, building societies, utility providers, insurers, pension providers, and government departments. If the one you need is missing, tell us and we will look into adding it.”
How do you keep my data safe?
“Your data is encrypted in transit and at rest. Sign-in uses a secure link sent to your email, so there is no password to steal.”
Why do I need to prove who I am?
“Banks and other institutions are required by law to check who is contacting them about someone who has died. Confirming your identity protects both you and the accounts you are trying to manage.”
Can I download or delete my Companion chat?
“Yes. If you opted in to transcript review, open the three-dot menu in the AI companion.”
Data formats & record details
Download this profile and inspect its supporting evidence.
- Entity ID
- urn:readyscan:entity:nala-q140315835
- Material fingerprint
- fnv1a64:66f05c7eb6becc38
- Entity revision
- fnv1a64:0694cf42e00c5d46
- Published
- 2026-10-24
- Modified
- 2026-10-24
- Source summary
- NALA: “NALA provides comprehensive guides and resources to help families navigate the administrative tasks after losing a loved one.”