“Every alert in the Pondurance platform is reviewed and triaged by a certified, U.S.-based SOC analyst who understands your unique risk profile and then works directly with your team. Automation supports our process — but real humans add the insight and context needed to reduce false positives and alert fatigue.”
“When a threat is detected, our SOC analysts jump into action. We immediately validate the threat to minimize false positives, contextualize it based on global threat intelligence, prioritize it based on your unique risk, and take immediate action to disrupt and contain it when possible.”
“With Pondurance, you interact directly with the certified SOC analysts who are monitoring threats to your environment 24/7. They’ll get to know your name, your business, and your unique risk profile. While a “concierge” model sounds nice, it's really just a way to reduce the number of certified analysts and reduce the ratio of SOC analysts to customer accounts.”