Do You Offer Free Estimates?
“Yes — and every booked repair or service includes a free camera inspection, so you never pay just to find the problem.”
Prodigy Sewer & Drain
Trenchless sewer and drain specialist based in Franklin, Tennessee, United States, serving the Nashville metropolitan area.
Questions & answers
What Areas Do You Serve?
“Franklin and Nashville are our primary markets, and we serve 18 Middle Tennessee communities in all — from Brentwood, Belle Meade, and Green Hills to Murfreesboro, Hendersonville, and Columbia. See the full list on our service areas page.”
Are You Licensed and Insured?
“Yes — Prodigy is fully licensed, insured, and bonded, BBB A+ rated, and a GuildQuality member.”
Do You Offer Emergency Service?
“Yes — 24/7 emergency response with full-time technicians, not on-call subcontractors.”
What Is Trenchless Repair — and Do I Need It?
“Trenchless repair (CIPP lining or pipe bursting) restores a failing sewer line from the inside, with no digging. We camera the line first and only recommend it when the pipe is structurally damaged.”
Do You Offer Financing?
“Yes — financing is available through Synchrony and Service Finance.”
Do you need a permit for sewer work in Franklin, TN?
“Most sewer lateral and main-line work in Franklin's city-sewered areas requires a permit through the Williamson County Water Department - not Metro Nashville Water Services, which has no jurisdiction in Franklin.”
What areas of Franklin do you serve?
“We serve all of Franklin from our HQ at 504 Autumn Springs Ct, including downtown 37064, Cool Springs 37067, and the 37069 estate neighborhoods - Westhaven, Grassland, Fieldstone Farms, McKay's Mill, Ladd Park, Berry Farms, Highlands of Franklin, River Rest, and Jordan Estates. Franklin is home to our headquarters, so it is our fastest-response market.”
Why do so many Franklin homes need sewer repair?
“Franklin has two distinct demand drivers. Downtown 37064 homes are 50 to 100-plus years old with original cast iron and clay tile laterals reaching the end of their service life, and the mature tree canopy aggressively penetrates pipe joints.”
Is trenchless repair worth it for an estate home in 37069?
“Almost always. The 37069 estate neighborhoods have long laterals - often 100-plus feet to the street main - and mature, high-value landscaping. Replacing a single mature tree can cost $5,000 or more, so trenchless methods like CIPP pipe lining and pipe bursting that avoid open excavation usually win on total cost as well as disruption.”
Do you really answer the phone at 3am?
“Yes. We run a true 24/7 operation with full-time technicians, so a real Prodigy tech responds at any hour, including nights, weekends, and holidays.”
How much does emergency drain cleaning cost?
“An after-hours emergency dispatch fee is $250 on top of standard service rates; the standard dispatch is $29. The clearing cost is confirmed on site.”
What should I do while I wait?
“Stop running water, keep away from any sewage, and follow the safety steps our intake team gives you over the phone while the crew is en route.”
Will you check why the drain backed up?
“Yes. We run a camera pass after clearing to confirm the cause; if the line is structurally damaged, we will recommend a repair rather than another emergency cleaning.”
Does Prodigy install battery backup sump pumps?
“Not at this time. We install, repair, and replace primary submersible sump pumps with code-compliant discharge, and we are glad to advise you on backup-protection options.”
Why would I want a battery backup pump?
“Storms often knock out power right when the sump pump is needed most. A backup keeps clearing water during an outage or if the primary pump fails.”
What can Prodigy do to protect my basement instead?
“We make sure your primary pump is properly sized, well maintained, and reliable, and we replace it before it fails so it performs when a storm hits.”
How do I keep my sump pump working during a storm?
“Keep it tested and properly sized, clear debris from the pit, and replace it near the end of its service life. We handle installation, repair, and replacement to keep it dependable.”
What causes a sewer pipe to burst?
“Freeze-and-thaw cycles, aggressive root intrusion, ground shifting, and age-related failure can all cause a line to split or burst suddenly, especially in older Nashville pipe.”
What should I do if a pipe bursts?
“Shut off the water supply if water is actively flowing, keep away from any sewage, and call our emergency line for shutoff and repair guidance while the crew heads your way.”
How much does burst pipe repair cost?
“An after-hours emergency dispatch fee is $250 on top of standard rates; the standard dispatch is $29. The repair cost depends on the break and is confirmed on site.”
Can a burst sewer line be fixed without digging?
“Often yes. If the break can be reached trenchlessly, we line or burst the section; if not, we excavate the damaged run. The camera inspection tells us which.”
Data formats & record details
Download this profile and inspect its supporting evidence.
- Entity ID
- urn:readyscan:entity:prodigy-sewer-drain-q139660333
- Material fingerprint
- fnv1a64:df309f25a2c2daa2
- Entity revision
- fnv1a64:1b535cbecfcbe43c
- Published
- 2026-10-23
- Modified
- 2026-10-23
- Source summary
- Prodigy Sewer & Drain: Trenchless sewer and drain specialist based in Franklin, Tennessee, United States, serving the Nashville metropolitan area. Website: https://prodigytrenchless.com.