“Once you have completed payment on our website and it has been cleared you will receive a confirmation of receipt email. If an order has been placed and payment has been made but no email has been received please firstly check your junk mail file then email customer.service@prouds.com.au with your contact details.”
“Prouds accepts Visa, Mastercard and American Express for online purchases PLUS offers Apple Pay, Google Pay, Paypal, Afterpay & ZIP as additional online payment options”
“Your email may have been sent to your junk or spam files or perhaps you placed the order using a different email address, please check these files first. If that proves to be unsuccessful then please email our friendly customer service team on customerservice@prouds.com.au”
“A packing slip is included, however no prices are visible on the packing slip. If you add a gift message, that message is clearly printed on the packing slip”
“We do not currently offer an online engraving service.”
“No unfortunately they are not and they can sell out at any time depending on stock availabiltiies.”
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