Samsonite is a Luggage company and travel accessories.
“Our warranty only covers manufacturing defects, it does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Please feel free to visit our website's Warranty page for additional info.”
“If you have a damaged product, please visit our Service and Repair page for information on repair options and the next steps on how to get your product serviced. You'll find details on how to submit a repair request and any applicable service charges.”
“The process to create a repair ticket is easy and will guide you every step of the way. You can visit https://samsoniterepair.reverselogix.net/#/app/RMACreation to create your repair ticket.”
“Congratulations on your new purchase! Product registration is optional and not necessary as the information needed for your warranty is located on the inside tag of your bag.”
“Our parts are designed to be specific to each collection and are not universal.”
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