“Votem is a fully managed online, phone and mail election provider for unions, pension funds, credit unions and associations; it has processed more than 13 million votes for clients in the U.S., Canada, the U.K., Australia and Singapore.”
“Start with the union’s governing rules, then ask every provider the same written, testable questions about the secret ballot, observer access, voting access, records, accessibility, support, security review, and operational accountability. Compare evidence and the proposed process, not a generic feature list or a sales demonstration alone.”
“Set mandatory election controls as pass/fail before awarding weighted points. Give every bidder the same written scenario, requirements matrix, and demonstration script; score written evidence and the proposed implementation rather than sales claims; then retain each evaluator’s score and comments.”
“Before notices issue, run acceptance tests tied to each requirement: prove correct ballot assignment and ineligible-record exclusion with a test file; review documented identity-to-ballot separation; complete the agreed accessibility review on a representative ballot; and verify that the election team can review and export the final-tally records it needs.”
“Votem's full-service model includes voter list processing, ballot configuration, credential delivery, 24/7 voter support, real-time participation monitoring, tally and certification, and a complete board-defensible election file. Your staff doesn't run the election — we do.”
“Standard elections are configured in 5–10 business days from signed agreement to voter notification. Expedited elections (including our FastStrike 72-hour kit) are available for urgent needs.”
“Votem accepts voter lists in any format — Excel, CSV, PDF, or direct export from your membership management system. Our team processes, deduplicates, and validates the list before the election opens.”
“Yes. Votem staffs a 24/7 voter support hotline for every election. Voters can call for assistance with credentials, ballot navigation, or accessibility accommodations. Support is available in multiple languages.”
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