Caruna
Finnish electrical grid enterprise.
What is an electricity distribution company?
“The distribution of electricity from the producer to the electricity user is always handled by a local electricity distribution company such as Caruna. In addition to electricity distribution, we are responsible for the maintenance, construction, development, fault reporting service and electricity consumption measurement of the electricity network in our area.”
View in the company profileHow do I get in touch with your customer service?
“You can contact our customer service by phone. You can conveniently handle the most common matters related to invoices, contracts and customer information also in Caruna Plus whenever it suits you.”
View in the company profileHow can I inform you if my contact details change?
“The customer's electricity supplier is primarily responsible for updating the details about the customer (name, personal ID code, postal address, phone number, email address), so if your details change, please contact your electricity supplier as soon as possible. You can also update your details using Caruna+.”
View in the company profileCan I view my invoices on your website?
“You can view your invoices and contracts using Caruna+.”
View in the company profileI can't pay my invoice on the due date. What can I do?
“You can add more time to pay an invoice in Caruna+ if no more than 14 days have passed since the original due date of the invoice.”
View in the company profile