Roofing, siding, and window contractor in Minnetonka, Minnesota.
“Yes. Modern Exterior Systems is permanently based in Eden Prairie, Minnesota. MN License BC762305. BBB A+ rating. The crew on your roof is the crew that registers the warranty — we don't subcontract installs to whoever's available or relocate teams after a storm event.”
“Modex is short for Modern Exterior Systems — our internal nickname and customer-facing shorthand. Our full legal name is Modern Exterior Systems. We are not Modern Exteriors (stucco company, separate business) or Minnesota Exteriors (competitor).”
“Yes. Lindsey owns the company. Modern Exterior Systems is independent and family-operated — same name on the door, same people answering the phone. Not a national franchise. Not a private-equity rollup with quarterly contractor turnover.”
“Modex works across the Minneapolis metro and the surrounding Twin Cities suburbs. If your city isn't on our service area page, call 952-206-6339 — we'll confirm coverage for your address.”
“Insurance typically covers storm damage — hail, wind, tree-fall, ice-dam-caused — but not normal wear-and-tear. If you've had a recent storm and your roof shows damage signs (granule loss, cracked shingles, dented vents, missing tabs), file a claim before your policy's filing window closes.”
“Minnesota Statute 325E.66 makes it illegal for contractors to waive insurance deductibles — and any homeowner who accepts a deductible-waiving offer is at legal risk too, not just the contractor. The deductible is your contractual responsibility to your carrier.”
“Emergency tarping within 24 hours when there's active leaking. Full damage assessment within 1 to 3 days of your call.”
“Granule loss exposing the asphalt mat. Cracked or split shingles.”
“For partial repair or full replacement: yes, wait for adjuster approval. Starting work before the adjuster visit can complicate the claim and you may end up paying out of pocket for what should have been covered.”
“Lindsey Dvorak is the majority owner. Joe Dvorak co-owns and runs the customer-facing side — sales, marketing, and customer relationships — and he measures and walks every project over $40,000 himself. Modex is a certified women-owned, family-operated business. Not a national franchise, not a private-equity rollup.”
“We started in 2007 as Black Label Services and rebranded to Modern Exterior Systems in 2018 — same family ownership, same crew DNA, broader scope. If you're researching our history or licensing records, search both names; you'll find the same company.”
“No. We're independently owned and operated — no national franchise affiliation, no PE buyout. Locally owned, family-run, and we plan to keep it that way. The people who answer the phone are the same people accountable for the work on your roof.”
“Joe leads sales, marketing, customer relationships, and storm-response coordination, and he reviews the customer-facing content on this site. He's been in the roofing industry since 2002 and personally measures and walks every project over $40,000.”
“Certifications unlock extended manufacturer warranty registration that uncertified contractors cannot offer. Example: CertainTeed Landmark Pro installed by a ShingleMaster carries SureStart Plus 50-year warranty; installed by an uncertified contractor carries the standard Landmark Pro warranty only. The product is identical; the warranty tier is different. We've written up what a CertainTeed ShingleMaster certification actually means in more detail.”
“No. Modex installs GAF shingles but is NOT GAF Master Elite. The GAF System Plus warranty requires Master Elite contractor installation. We recommend CertainTeed (ShingleMaster) when extended warranty tier matters most.”
“No. Modex installs all four brands but is not an Authorized dealer for any of them. Product warranty registers direct from the manufacturer to the homeowner regardless of installer certification.”
“Each manufacturer maintains a contractor directory: - CertainTeed ShingleMaster: certainteed.com/contractors - LP SmartSide: lpcorp.com/find-a-contractor - James Hardie: jameshardie.com/contractor - Atlas: atlasroofing.com/contractor-finder - Malarkey: malarkeyroofing.com/contractors Or call the manufacturer directly to verify our certification status. Our Minnesota roofing contractor credential checklist walks through the verifiable credentials to ask for on any quote.”
“1–2 days for a standard asphalt full-house install. 4–10 days for premium synthetic slate or stone-coated steel. The pre-install timeline (inspection through material order) adds 30–45 days; insurance claim work adds another 30 days on the front.”
“Yes. We coordinate dumpster delivery, material drop, and full cleanup including a magnet sweep for nails at the end of each install day. You don't need to arrange anything on your end.”
“Yes. We tarp landscaping in the fall zones around the roof, lay plywood sheets on the lawn for material staging, and inspect for damage at install completion. Landscaping protection is standard scope on every install.”
“No. Most homeowners go to work during install days. We need access for restroom (or we bring a portable), and someone available by phone for any decisions that come up. The final walkthrough requires the homeowner.”
“Move vehicles out of the driveway, secure loose items on patios and decks, and remove wall hangings on shared walls if vibration is a concern. Your project coordinator will send a pre-install checklist about a week before your start date.”
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