H. Samuel
Mass-market jewellery chain.
What can I exchange?
“Any hallmarked plain gold jewellery, or plain gold jewellery that identifies as gold after acid testing, in any condition!”
View in the company profileHow does it work?
“We will use a hallmark or stamp to identify the metal. If there is no hallmark or stamp found, we will use acid testing if you want your gold to be considered for exchange and we will ask you to complete a consent form.”
View in the company profileDo I need to bring ID to exchange my gold?
“Yes, Acceptable forms of ID include Photo Driving Licence with your current residential address (within date), bank or building society statement dated in the last 3 months with your current residential address, utility bill dated in last 3 months with your current residential address, credit or debit card, or HM Forces Identity Card”
View in the company profileCan I exchange my gold for cash?
“Eligible gold can be exchanged for new product or a gift card only and cannot be exchanged for cash”
View in the company profileHow do I redeem the value that you give me?
“The value we give you is redeemed against a new purchase allowing you to buy a new piece of jewellery or watch. Our team in store will help you look for the perfect new piece!”
View in the company profile