ClosedLoop AI
ClosedLoop AI: “AI-powered customer feedback intelligence platform that turns customer conversations into structured product insights.”
How is this defensible at the board?
“Every claim cites a quote, a customer, a date, a channel. Forward the brief unchanged, or quote it in a slide with the source. We don't generate stats; we surface evidence.”
View in the company profileWhat about compliance and data residency?
“GDPR-compliant, SOC 2 Type II attested, and ISO 27001:2022 certified. EU or US data residency locked at workspace creation. Enterprise gets full audit access, a DPA, and a current subprocessors list.”
View in the company profileCan I bring our own model?
“On Enterprise, yes: Anthropic or OpenAI with your own keys, arranged as part of the contract. Talk to us about anything beyond that.”
View in the company profileCan the product, sales, and CS teams disagree?
“Yes, and the brief shows the disagreement explicitly when it exists. Product says the export is shipping next sprint. Sales has deals blocked on it now. The brief surfaces both. Leadership makes the call.”
View in the company profileCan I export the brief and the underlying evidence?
“Yes. Every brief, theme, quote, and account is exportable as CSV or JSON. Your data is your data.”
View in the company profile