ETD Digital Global Sdn Bhd
ETD Digital: “ETD Digital Global Sdn Bhd provides custom software, business systems and AI workflow automation for Malaysian businesses. Based in Kuala Lumpur.”
Which workflows should we automate first?
“Start with one repetitive process with clear inputs, an owner and a measurable acceptance check. Document processing, internal approvals and enquiry routing are useful examples. Review exceptions and integration access before development.”
View in the company profileDoes every automation need an AI agent?
“No. Use rules for predictable steps and add AI where interpreting variable text or documents is useful. Keep validation and human review for important decisions.”
View in the company profileWhat ongoing costs should we plan for?
“Plan for hosting, connected services, API usage, maintenance and support where applicable. The proposal should distinguish the build price from ongoing costs and define handover responsibilities.”
View in the company profileHow long does agent and workflow setup take?
“The proposal defines milestones after we check integration access, workflow complexity, data and acceptance tests. Installing an agent is one step; review, testing and handover also need time.”
View in the company profileCan an agent connect to every app or run without an owner?
“No. Connections depend on supported APIs, account permissions and service limits. Name an owner for approvals, failed runs and ongoing maintenance. Agree which actions may run automatically and which require review.”
View in the company profile