InPost
Polish private postal operator based in Krakow.
Can I check if a locker has space?
“Our app now lets you to check locker availability and see what size compartments are free, all before you’ve left the house. If a locker is full it will suggest alternatives near to you. Check our 'Find a locker' section. You can also check live availability on our website, but compartment sizes won't display here.”
View in the company profileHow long will delivery take?
“Returns parcels should be back with the retailer within 5 working days, safe and sound. But some stores may take a little bit longer to let you know they’ve got it and process your return. Feel free to get in touch with them if you’ve got any questions about your refund.”
View in the company profileCan I extend my collection time?
“Sadly not. If you won't be able to collect your parcel, then we recommend sharing the collection code with a friend or family member (that’s what little brothers are for, right?) so they can pick it up for you.”
View in the company profileWhat can't I send through InPost?
“Check out our prohibited items list here to see which items we can’t accept. Remember, if you send something on that list you won’t be able to make a claim if your parcel gets lost.”
View in the company profile